Immigration orders officers to eliminate delays, report cyber threats

Nigeria Immigration Service Comptroller General Kemi Nanna Nandap directed officers to eliminate unnecessary delays, resolve complaints promptly and improve customer service during the 2026 International Customer Service Week, held in Abuja from October 28 to 30. She said customer satisfaction should be a performance benchmark and reaffirmed reforms to improve service. At a cybersecurity seminar, Nandap urged staff to follow security protocols and promptly report suspected threats. Speakers from the DSS, UNODC, NDPC and NITDA covered cybersecurity, fighting cybercrime and protecting data.