Johannesburg ratepayers demand answers over disputed bills and unreliable services

Johannesburg residents are challenging incorrect municipal bills, slow dispute resolution and unreliable refuse collection ahead of local government elections. The Randpark Ridge Village Association, through chairperson Inderan Govender, is calling for accurate billing, efficient administration and visible neighbourhood improvements. Govender says accounts can include incorrect charges, estimated readings and unexplained adjustments, while resolving queries can be lengthy and difficult. National Treasury says it does not keep a national database of disputed municipal bills and warns that unresolved disputes can have financial consequences for both municipalities and residents.