Head of Public Service Directs Crackdown on Kenyans Using Non-Revenue Water

Felix Koskei, the Head of Public Service, has directed government institutions in the water sector to take firm action against the use of non-revenue water, primarily caused by leakages and illegal connections. During a meeting with water department officials, he emphasized the urgent need to address operational gaps that undermine the sustainability of water services. Koskei also stressed the importance of a citizen-centered approach to improve the reliability and quality of water services.