Launch of the 'Loba' software to inform consumers of their rights in the DRC

Author: radiookapi.netPublished on: May 2, 2026Country: Democratic Republic of the Congo

Society & Lifestyle

Launch of the 'Loba' software to inform consumers of their rights in the DRC

The Ministry of National Economy launched the 'Loba' software on May 1, a digital tool to inform consumers of their rights and manage complaints in the DRC. This chatbot covers several sectors, including banking, insurance, and public health. In its pilot phase, it will first be tested in Kinshasa before being deployed in other provinces. The initiative aims to strengthen consumer protection and ensure market transparency.

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