M&S boss calls for more action on crime and abuse of staff

Thinus Keeve, Marks & Spencer's retail director, has called for a crackdown on retail crime, citing an increase in theft and violence in its stores. He wrote to London Mayor Sir Sadiq Khan urging additional support for police. Keeve described recent incidents where gangs forced open locked cabinets and assaulted security guards, emphasizing the need for a coordinated response across government, policing, and industry.