NTSA Urges Motorists to Collect Smart Driving Licences and Warns Against Brokers

On October 16, 2026, Kenya’s National Transport and Safety Authority (NTSA) urged motorists to collect ready smart driving licences from the centre where they registered their biometrics, bringing their original identification. It warned against brokers offering to speed up licence applications, ownership transfers and other services, citing risks including fraudulent payments, counterfeit documents and misuse of personal information. The NTSA recommends checking the status of licences, logbooks and number plates free of charge through its online portal, without creating an account. The portal identifies the collection centre and lets motorists report delays or other concerns.