Poor service, rapid data depletion heap criticisms on telcos
Author: Juliet UmehPublished on: June 10, 2026Country: Nigeria
Technology

In Nigeria, deteriorating telecom service quality is disrupting businesses, delaying emergencies, and frustrating users. The House of Representatives criticized the Nigerian Communications Commission (NCC) for weak regulation and adopted a motion by Ahmadu Jaha denouncing the mismatch between high tariffs and poor quality. MTN blames fiber cuts, vandalism, and community disputes for poor services, while TECNO claims that rapid data depletion is due to smarter smartphones, not theft.
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